How to Complaint in Consumer Court? In Simple Words

Here are the steps on how to file a complaint in consumer court:

(1) Identify the appropriate consumer court. There are three levels of consumer courts in India: the District Consumer Disputes Redressal Forum (DCDRF), the State Consumer Disputes Redressal Commission (SCDRC), and the National Consumer Disputes Redressal Commission (NCDRC).

(2) The DCDRF has jurisdiction over complaints with a value of up to Rs. 20 lakhs, the SCDRC has jurisdiction over complaints with a value of Rs. 20 lakhs to Rs. 1 crore, and the NCDRC has jurisdiction over complaints with a value of more than Rs. 1 crore.

(3) Serve a legal notice on the opposite party. This is not mandatory, but it is a good idea to do so as it will put the opposite party on notice of your complaint and give them an opportunity to resolve the matter without going to court.

How to Complaint in Consumer Court? In Simple Words

Draft a complaint. The complaint should be in writing and should include the following information:

• Your name, address, and contact details
• The name and address of the opposite party
• The details of the complaint, including the date, time, and place of the incident
• The amount of compensation you are seeking
• Any supporting documents, such as receipts, invoices, or photographs
• File the complaint with the appropriate consumer court.
• The complainant can file the complaint in person, by post, or through an authorized agent.

Attend the hearing. Once the complaint is filed, the consumer court will schedule a hearing. You will need to attend the hearing to present your case.

Here are some additional tips for filing a complaint in consumer court:

• Be clear and concise in your complaint.
• Provide all of the relevant information, including the date, time, and place of the incident.
• Be prepared to provide supporting documents.
• Be polite and respectful to the court and the opposite party.